Mail in for service and repairs Terms and conditions
Repair procedures are the same on walk in customers and Mail in for service customers, We will verify your device for prior repairs attempts and if your device is damage by any other repair shop or user we reserve the right to reject the repair and send back your non repaired device to the address, however we will try our best to repair your device until there is nothing we can do, once your device is repaired and ready to pick up or ship you will receive a text or email notification, for mail in for service you will be invoices once repair is done unless you ask for an estimate first, We will keep your item for 30 days after repair work is done and after the first 30 days we will charge a $25 fee on every week the item is not picked up from our shop, after the 5 week of unsuccessful attempt to contact you the item will be ready to be auctioned and you will not be able to pick up the item once is sold. For mail in for service the procedure is the same, we will text you or email you once repair work is done and we will keep the item for 30 days until invoice is paid after the first 30 days we will charge a $25 fee for every week until the items ticket invoice is paid, Please attend our emails and text message to avoid any fees please understand our mission is to provide you with repair service and send your item back to you as quickly as possible.